Returns & Exchanges
At Movement Connection, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether it's a change of heart or a sizing issue, our team is dedicated to ensuring your shopping experience remains seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original condition and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed to your original payment method within 5-7 business days.